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Beyond the Buzz and Assumptions: What European Consumers REALLY Think About Personalisation and Online Fairness

The European Union is seeking to modernise consumer protection, and has announced plans for a Digital Fairness Act (DFA) in 2026. The process began in 2024, when the European Commission published its Digital Fairness Fitness Check, evaluating whether EU consumer laws remain fit for purpose and identifying harmful online practices. 

· November 13, 2025